FAQs
More FAQs- Why did the technician leave wet carpet on my stairs?
- Who is responsible for monitoring the drying equipment?
- My ceilings are wet. What needs to be done?
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.
ServiceMaster of Penticton’s water damage mitigation specialists will place and monitor specialized equipment to achieve optimal results in the shortest amount of time. Equipment should never be turned off or moved by anyone other than the damage mitigation technician.
ServiceMaster of Penticton’s water damage specialists will evaluate moisture content in your ceiling areas to determine the severity of the damage. They may also have to remove some of your ceiling for ventilation purposes. Wet insulation inside the ceiling can also be a hazard and therefore may also need to be removed.